How do 3PL companies help you overcome your logistics challenges? How can they help you come up with 3PL solutions? Read on to find out!
Amazon's continued success in omnichannel fulfillment and delivery is changing customer expectations. Shippers and retailers are under increased pressure to provide faster, cheaper, and more convenient order fulfillment and delivery options.
To remain competitive, e-commerce platforms and brands are turning to third-party logistics (3PL) companies to meet shoppers' expectations and introduce more flexible delivery options. Shippers are also demanding more from their 3PL partners and are demanding lower prices, better delivery service level agreements (SLAs), delivery visibility and more.
This means that any 3PL company that wants to remain competitive must continue to find ways to help their customers become more competitive. That's where the right 3PL solution comes in.
The Challenges Facing 3PLs
Logistics providers face numerous challenges that affect their supply chain and logistics management processes - but for our purposes, they fall into three main categories.
Customer experience plays a critical role in determining success. Increasingly, there is a need for increased visibility and improved communication if you want to keep your customers and clients happy. Most customers simply want 3PL partners to provide them with quality service and help them meet growing consumer demands, come up with the right 3PL solution, and promote their brand in a positive way.
·Last Mile Delivery
The last mile delivery operation is not only costly, but also extremely complex to handle. It is the most problematic and costly aspect of the supply chain. Many companies have difficulty managing delivery fleets while keeping costs at manageable levels. Delivering to low-density areas means driving long distances between delivery locations. In contrast, last-mile deliveries in densely populated and dense areas mean that drivers have to traverse very congested roads.
Deliveries to residential consumers are also problematic, as shoppers are likely not to be home to sign for their orders. All of this adds up to a potential hassle that even experienced logistics providers can find difficult to solve without the right tools.
·Lack of visibility
In general, supply chain management is fraught with ambiguity. That's why real-time visibility is critical in the supply chain. Customers want to know what their 3PL providers are doing, whether they are complying with SLAs, and whether they are providing quality service to end customers.
Fortunately, when you improve visibility, you're actually killing two birds with one stone: it gives your customers (and their customers) the transparency they need, but it also gives you the insight delivery you need to proactively manage exceptions on the same day. If you still have questions you don't know you can ask https://www.jikeship.com everything about 3PL solutions for free, they are professional international logistics companies!